Terms of Use – Sana Odace

Welcome to Sana Odace. These Terms of Use govern your access to and use of our website sanaodace.com and all related services. By using this website, you agree to be bound by these terms. If you do not agree, please do not use our services.

1. Overview

Sana Odace is an online fashion platform offering men’s clothing, including shirts, t-shirts, polo shirts, pants, and traditional wear such as Panjabi & Pajama, along with selected accessories. These Terms apply to all visitors, customers, and users of the website.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old, or
You are accessing the site under the supervision of a parent or legal guardian

You agree to use this website only for lawful purposes.

3. Use of Website

You agree not to:

Use the website for any fraudulent or unlawful activity
Attempt to interfere with website functionality or security
Copy, reproduce, or exploit any part of the website without permission

We reserve the right to restrict or terminate access to users who violate these terms.

4. Product Information & Availability

We strive to ensure all product descriptions, pricing, and images are accurate.
Product colors may vary slightly due to lighting or device display settings.
All products are subject to availability, and we reserve the right to discontinue any product at any time.

5. Pricing & Payments

All prices are listed in Bangladeshi Taka (BDT) unless stated otherwise.
We offer Cash on Delivery (COD) and other payment options as available at checkout.
Sana Odace reserves the right to modify prices without prior notice.

6. Orders & Acceptance

Placing an order does not guarantee acceptance.
Orders may be canceled or refused due to:
- Product unavailability
- Pricing errors
- Suspicious or incomplete information

We may contact you for order confirmation before processing.

7. Delivery & Shipping

Orders are processed within 1–2 business days.
Estimated delivery time is 3–7 business days within Bangladesh.
Delivery timelines may vary depending on location and courier services.

8. Returns, Refunds & Exchanges

Returns are accepted within 7 days only for defective or incorrect products.
Items must be unused, unwashed, and in original condition.
Refunds are processed within 2–3 working days after inspection.
Discounted items are not eligible for return or exchange.

For full details, please refer to our Refund & Returns Policy.

9. User Accounts

You are responsible for maintaining the confidentiality of your account information.
You agree to provide accurate and up-to-date details.
We are not liable for any loss arising from unauthorized use of your account.

10. Intellectual Property

All content on this website, including:

Logos
Images
Text and product descriptions
Design elements

are the property of Sana Odace and are protected by applicable copyright and intellectual property laws.

You may not use, reproduce, or distribute any content without prior written permission.

11. Limitation of Liability

Sana Odace shall not be liable for:

Any indirect, incidental, or consequential damages
Losses resulting from delayed delivery due to courier issues
Website downtime or technical errors

Use of the website and products is at your own risk.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for:

Their content
Privacy practices
Terms of use

Accessing third-party sites is at your own discretion.

13. Privacy

Your use of this website is also governed by our Privacy Policy. We are committed to protecting your personal information and using it responsibly.

14. Changes to Terms

Sana Odace reserves the right to update or modify these Terms of Use at any time without prior notice. Continued use of the website after changes indicates your acceptance of the updated terms.